Our 30-day guarantee.
We are confident that you will love your new Modkat litter box, however, if you are unsatisfied for any reason, simply let us know within 30 days and Modkat will refund the purchase price minus the following return shipping fee.
Litter box flat rate return shipping fees by country:
US - $10 USD
CA - $12 CAD
EU - €10 if label provided
Non-litter box returns.
All liner, mat, scratcher and accessory returns must be unopened and in original condition. The customer is responsible for the return shipping fee on these items.
Returned items must be purchased directly from modkat.com, modkat.ca or modkat.eu. Any original shipping and handling charges are not refundable. After 30 days we reserve the right to refuse refund or exchange.
Follow the return instructions on the site where the purchase was made: