We are confident that you will love your new Modkat litter box, however, if you are unsatisfied for any reason you may return within 30 days from product receipt. Modkat will refund the purchase price minus the return shipping fee.

Return shipping fees by country

  • US - $10 USD
  • CA - $12 CAD
  • EU - €10 if label provided

All liner, mat, scratcher and accessory returns must be unopened and in original condition. The customer is responsible for the return shipping fee on these items.

  • Original shipping charges are non-refundable
  • NO EXCHANGES - We cannot offer exchanges for returned merchandise. Please return the item for a refund in accordance with our return policy and simply place a new order
  • After 30 days we reserve the right to refuse refund or exchange
  • Returned items must have been purchased directly from modkat.com, modkat.ca or modkat.eu 

Please follow the return instructions on the site where the purchase was made: