Meow, you get free shipping*

Welcome to Modkat customer support

Type your query or select the appropriate category from the directory below. If you're not able to find what you're looking for please contact us.

Email Us

Or call us: (718) 965-2300

Hours of operation (EST)

  • Monday(9-5)
  • Tuesday(9-5)
  • Wednesday(9-5)
  • Thursday(9-5)
  • Friday(9-5)
  • Saturday Closed
  • Sunday Closed

How do I set it up?

Place your new Modkat XL Litter Box base on a flat surface. Fold the lid open flat and place on the base, align the hinges to the coinciding openings until they drop into place, then slide back into position. Top-entry set-up Install the front cover: Hold the cover by the lock at the top. Position the cover inside of the XL base, and sit on the edge of the front opening. Tilt the cover up into position until it snaps into place and is flush with the front of XL. Install liner C: Position the liner in the base. Hang each of the four liner grommets on the corner hooks under the lid frame. Front-entry set-up Install liner D: Position the liner in the base with the open side facing front. Hang each of the four liner grommets on the corner hooks under the lid frame. Finally, position the clip at the bottom, middle of the front entrance and secure the front of the liner to the base. Install the walk-off platform: Hold the platform flat top in your palm. Position it against the XL front ledge at the bottom of the opening. Tilt up and apply pressure to force over the ledge and the liner.