We stand behind our products 100% and we want you to be satisfied. We warrant our products against defects in materials and workmanship for a period of one (1) year from the date of original purchase. If your item(s) arrive damaged or defective, contact customer service immediately. Please provide your order # and supporting photos to verify the condition. If Modkat deems there is a manufacturing defect or shipping damage we will provide a replacement part, product, or the appropriate refund.