Meow, you get free shipping*

Welcome to Modkat customer support

Type your query or select the appropriate category from the directory below. If you're not able to find what you're looking for please contact us.

Email Us

Or call us: (718) 965-2300

Hours of operation (EST)

  • Monday(9-5)
  • Tuesday(9-5)
  • Wednesday(9-5)
  • Thursday(9-5)
  • Friday(9-5)
  • Saturday Closed
  • Sunday Closed

Shipping - Outside the U.S.

Shipping fees, duties, and customs fees are the responsibility of the customer. At checkout, you may conveniently choose to pay duties and taxes in advance. Customs policies and clearance procedures vary widely from country to country and may significantly delay shipping times. Please do NOT refuse shipments, if items are refused by the customer, Modkat reserves the right to charge the customer for the return shipping or loss of product(s). If you have further questions please contact us, the shipping company or your local customs agent.