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Welcome to Modkat customer support

Type your query or select the appropriate category from the directory below. If you're not able to find what you're looking for please contact us.

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Or call us: (718) 965-2300

Hours of operation (EST)

  • Monday(9-5)
  • Tuesday(9-5)
  • Wednesday(9-5)
  • Thursday(9-5)
  • Friday(9-5)
  • Saturday Closed
  • Sunday Closed

How often do I need to clean Flip?

Odor is nature’s way of telling you that it’s time to scoop or replace the litter. Scoop waste daily to keep odor in check and to maintain your cat's good health. When it's time to replace the litter, just lift out the whole paperboard liner empty and refill it, or if it's time, toss it and the remaining litter away with your household trash.